Service Delivery Manager leading IT support team for a tech house empowering businesses in engineering. Focusing on IT service delivery, operational excellence, and stakeholder coordination.
About the role
- Contract Operations Specialist managing RFQ submissions and ensuring compliance with regulations. Collaborating with various teams while maintaining quality and timely responses to bids.
Responsibilities
- Review daily open RFQs to confirm all necessary information is prepared for submission.
- Submit all RFQs (both driven and non-driven) directly to the contractual agency.
- Review and either approve or deny RFQs that have been submitted for internal review.
- Review and process all contract awards to ensure full compliance.
- Maintain up-to-date records in Salesforce for awards, cancellations, inquiries, and other relevant information.
- Ensure all bids are submitted on time.
- Verify adherence to all applicable FAR, DFAR, and compliance regulations.
- Collaborate with contract administrators on contract modifications as needed.
Requirements
- High school diploma required; bachelor’s degree preferred.
- Prior experience in government sales and federal contracting is highly desirable.
- Strong attention to detail with a high level of accuracy.
- A solid understanding of FAR/DFAR/DLAD regulations relevant to government contracts.
- Excellent organizational skills and the ability to manage multiple priorities effectively.
- Strong written and verbal communication skills suitable for all levels of business interaction.
- A comprehensive understanding of contract scope.
- Effective problem-solving and analytical abilities.
- Demonstrated ability to work collaboratively across different teams to achieve organizational goals.
- Capability to build positive working relationships with colleagues, customers, and suppliers.
- A strong customer service orientation.
- Proficient in Google Suite
- Understanding and experience with NetSuite or equivalent ERP software
- Proficient in Salesforce
- Proficient in Microsoft Excel
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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