Intern for operations at Suno Research focusing on using AI to enhance efficiency and improve processes in finance. Collaborate between different internal departments for streamlined operations.
About the role
- Senior Analyst for Cloud Ops focused on maintaining critical GCP environments and leading incident resolution. Support improvements in infrastructure and collaboration with multiple teams.
Responsibilities
- Serve as a specialist in the support and evolution of critical GCP environments;
- Lead the resolution of complex and critical incidents, including cross-service scenarios;
- Define mitigation and incident recovery strategies;
- Conduct RCA and postmortems for P1 and P2 incidents, ensuring preventive and corrective action plans;
- Propose and implement improvements to architecture, capacity, performance, and reliability;
- Develop automations and infrastructure-as-code (IaC) using Terraform to reduce repetitive toil;
- Support cost optimization initiatives in partnership with FinOps, including periodic analyses and presentations;
- Participate in the planning and execution of the annual DR (disaster recovery) exercise;
- Support migration initiatives and the evolution of workloads to GCP;
- Provide technical mentoring for N1 and N2 teams, promoting standardization of runbooks, evidence, and operational best practices.
Requirements
- Bachelor's degree (completed)
- Advanced experience in operation, support, or reliability of production and critical GCP environments
- Advanced troubleshooting skills, including log and metric analysis
- Strong knowledge of networking and managed GCP services (Compute Engine, Cloud Storage, Cloud SQL, BigQuery, Cloud Run/Cloud Functions, Pub/Sub)
- Experience with automation, IaC (Terraform), and continuous improvement practices
- Ability to act as a technical reference, coordinating with multiple teams and vendors
- Technical English (preferred)
- Google Cloud certifications – Professional Cloud Architect or Professional Cloud DevOps Engineer (preferred)
- Experience with Kubernetes/GKE (preferred)
- Knowledge of Service Mesh (preferred)
- Experience with APIs (Apigee) (preferred)
- Experience with FinOps, cloud cost control and governance (preferred)
Benefits
- Health insurance
- Life insurance
- Home office allowance
- Salary advance
- Dental insurance
- Total Pass
- Day off
- Care (employee assistance program)
- Pet love (pet benefit/program)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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