Hybrid Senior Manager, Enterprise Learning Operations

at Telecare Corporation

• Job title: Senior Manager, Enterprise Learning Operations
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Alameda, United States

About the role

• Senior Manager Enterprise Learning Operations overseeing learning systems and processes at Telecare University. Responsible for execution, governance, and improvement of enterprise learning operations and training related to Avatar (EHR).

Responsibilities

• This role is responsible for the effective execution, governance, and continuous improvement of learning operations across the organization, with direct oversight of eLearning and eResources, Training Coordination, oversight of learning and training related to Avatar (Telecare’s EHR).
• Partner closely with Enterprise Learning leaders, HR, Operations, IT, and program stakeholders to translate strategy into disciplined execution while strengthening the employee and leader experience.
• Implement and lead the enterprise learning strategy and operational leadership for enterprise learning operations, ensuring systems, processes, and workflows effectively support Telecare University and organizational priorities.
• Ensure learning systems, processes, and data are reliable, scalable, compliant, and aligned with organizational strategy.

Requirements

• Bachelor’s degree in Human Resources, Education, Organizational Development, Business, or related field (or equivalent experience).
• Minimum 7–10 years of experience in learning operations, HR operations, or Enterprise Systems Administration.
• Demonstrated experience leading teams and managing complex, enterprise level operations.
• Strong systems thinking, process design, and operational governance skills.
• Must be at least 18 years of age.

Benefits

• Hybrid or remote work environment consistent with Telecare policy.
• Occasional travel may be required to support enterprise initiatives.
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification.
• If the position requires driving, a valid driver’s license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment.