Service Coordinator managing supportive services for elderly and disabled participants. Requires Bachelor's degree or 3+ years experience in social services and hybrid working in Allentown area.
Responsibilities
Attend and complete orientation training and ongoing annual training (remote)
Manage an active caseload which involves monitoring and evaluating options and services to meet an individual's health needs
Complete a person-centered assessment and assist members in obtaining HCBS services that will support independent living
Inform and assist members with gaining access to needed LTSS and Medical Assistance services
Complete monthly monitoring telephone calls and develop and modify service plans at least annually or more frequently if needed
Responsible to maintain ongoing communication internally and with caseload
Notify the member of their right to choose any willing and qualified provider to provide a service on the members service plan
Participate in remediation activities
Responsible for holding a caseload of 70-80 participants
Maintain ongoing communication with providers
Ensure a participant exercising participant-directed budget authority does not exceed the number of service hours approved in the service plan
Responsible to report all member incidents and allegations of neglect/abuse within 24 hours
Responsible for following Amcord Care Inc. policies and procedures for document maintenance, confidentiality or records and employees' rights.
Requirements
Must be in Allentown area. Does not commute to office regularly
Bachelor’s degree in social work, psychology, or related field OR At least 3+ years of experience in a social service or health care related setting
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