Account Executive developing and maintaining strategic relationships with enterprise and public sector clients for CloudHesive. Driving business opportunities and ensuring high client satisfaction in the cloud solutions market.
About the role
- Account Executive focusing on client relationship management and upselling at LexisNexis Risk Solutions. Engaging with clients to enhance experiences and drive portfolio growth.
Responsibilities
- Client Relationship Management & Renewals
- Act as the main point of contact for a portfolio of clients
- Build strong, long-term client relationships and ensure high satisfaction
- Manage the full contract renewal process with accuracy and timeliness
- Monitor client activity to identify potential risks and take proactive action
- Collaborate with internal teams to resolve issues and deliver a seamless experience
- Maintain accurate forecasts and contribute to overall sales performance
- Identify opportunities to grow accounts through upsell and cross-sell strategies
- Keep CRM systems up to date with qualified opportunities and account insights
- Support sales and marketing campaigns by promoting relevant solutions to clients
- Guide new clients through a smooth onboarding process
- Conduct welcome calls and deliver tailored product training
- Coordinate internal support to respond quickly to client queries during onboarding
Requirements
- Fluent in English and Russian
- Detail-oriented and highly organised, with the ability to juggle multiple priorities
- Strong relationship-building and communication skills, especially over the phone
- Proven experience in meeting or exceeding sales/renewal targets
- Proactive and adaptable, comfortable working both independently and in teams
- Experience with Salesforce or similar CRMs
- Background in account management or client-facing roles with senior stakeholders
- Familiarity with eLearning platforms such as Brainshark or Highspot
Benefits
- Flexible working arrangements
- Professional development opportunities
- Work-life balance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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