Business Solutions Analyst improving financial services for the University of Alberta. Collaborating with finance teams to optimize systems and enhance service delivery in financial operations.
About the role
- Business Analyst optimizing claims processes and acting as IT Champion in an agile environment. Collaborative role in a 15-member team at Zurich, a leading insurance company.
Responsibilities
- You analyze and optimize existing claims processes and systems.
- You contribute your operational and technical knowledge and support maintenance activities.
- You work closely with an agile team, develop innovative solution proposals and document them.
- You design and specify new system features and user interfaces – from concept to implementation.
- You define clear acceptance criteria and test new features in a structured and traceable manner.
- You support the development team and ensure requirements are implemented transparently through your documentation.
- You are the contact person for all orders related to hardware, software and telephony as well as for user permissions.
- You maintain, update and review user and permission profiles and ensure their security and currency.
- You support the setup of hardware/software bundles and ensure smooth processes in user administration.
- You define area-specific roles and rights, monitor compliance with security requirements and coordinate revalidations.
Requirements
- Completed training in the insurance or IT sector.
- Strong IT affinity and quick comprehension; ideally you have prior experience in claims and/or with Guidewire.
- Enjoy structured, independent and solution-oriented work.
- Strong service orientation, reliability, flexibility and team spirit.
- Fluent German and English skills.
Benefits
- Flexible working models and interesting development opportunities
- A wide range of benefits and a strong culture characterized by acceptance, diversity and team orientation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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