Senior Business Analyst supporting CapitalStream commercial loan underwriting platform and collaborating with stakeholders to translate business needs into Agile user stories. Managing defect and enhancement requests effectively.
About the role
- Business Analyst enhancing customer acquisition processes for digital banking solutions at Candescent. Collaborating with teams and clients to define product requirements and drive innovation.
Responsibilities
- Utilize a deep understanding of the banking sector’s customer acquisition processes to provide examples related to Terafina’s product functionality
- Elicits requirements from the client and converts them into user stories and product requirements
- Works as a part of the project team and act as a bridge between the client and the Terafina technology team by elaborating the client requirements
- Ability to translate and understand integration requirements underlying the business requirements
- Liaises between the client and internal stakeholders to validate, analyze and document the requirements in the form of user stories
- Participates and lead discovery activities with the customer to lay down the requirements
- Participates in the functional design and solutioning
- Works closely with the QA team to create test scenarios and review the test cases
- Ability to learn the Agile methodology and related project tools
- Participates in the sprint grooming sessions and sprint reviews both internally and with the customer
- Open to travel to client site for requirements gathering and implementation activities like UAT
Requirements
- 5 to 8 years of experience in the financial industry dealing with customer acquisitions and client interactions.
- Having worked in a bank / credit union or a technology service provider
- Business Banking experience is preferred but is not a prerequisite
- User experience with banking systems, for example core systems and Loan origination system like FIS, Temenos, Fiserv, Jack Henry, Lending 360 etc.
- Understand of the digital banking’s acquisition process is desirable
- Experience in implementing digital solutions would be an advantage but is not a prerequisite
- Familiar with Agile methodology would be an advantage but is not a prerequisite
- Knowledge and experience of Salesforce would be an added advantage but is not a prerequisite
- Experience in customer onboarding is preferred
Benefits
- Excellent communication skills – written and spoken – is required
- Any certifications like Certified Business Analysis Profession etc. would be desirable but is not a prerequisite
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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