Senior Business Analyst supporting CapitalStream commercial loan underwriting platform and collaborating with stakeholders to translate business needs into Agile user stories. Managing defect and enhancement requests effectively.
Responsibilities
Serve as the primary owner for defect and enhancement requests related to the CapitalStream commercial loan underwriting platform
Review, prioritize, and manage incoming requests from multiple lines of business
Partner with business subject matter experts (SMEs) to elicit, analyze, and refine business requirements
Translate business requirements into clear, well structured Agile user stories, including current state, future state, business needs, and acceptance criteria
Present user stories to development and QA teams to ensure clarity, alignment, and effective execution
Facilitate cross functional discussions between business, technology, and testing teams
Clearly document complex concepts in a concise and actionable manner
Support Agile ceremonies and ongoing backlog grooming activities
Ensure solutions align with business goals, regulatory requirements, and platform capabilities
Requirements
Bachelor’s degree or equivalent work experience
5+ years of experience as a Business Analyst or similar role within technology or financial services environments
Strong experience gathering, documenting, and translating business requirements into Agile user stories
Demonstrated ability to manage multiple priorities and take ownership of work items from intake through delivery
Excellent written and verbal communication skills
Experience working cross functionally with business partners, developers, and QA teams
Experience supporting commercial lending, loan underwriting, or originations platforms
Prior experience working with CapitalStream or similar commercial loan systems
Knowledge of related business areas such as BBLC, CBCU, AMG, or comparable banking lines of business
Familiarity with commercial operations platforms such as ACBS, ACLS, CLASS, or similar systems
Experience working in Agile or Scrum delivery environments
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service
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