Sr. Business Analyst developing requirements and enhancements for software solutions in a global analytics firm. Collaborating with teams to bridge user needs and technology solutions.
About the role
- Customer Insights Analyst joining a hybrid team at MVP Health Care analyzing claims data to inform business strategy and enhance health care delivery.
Responsibilities
- Analyze claims data from various sources to identify trends and patterns
- Develop and implement data analysis techniques to gain insights into the health and behaviors of client populations
- Create reports and presentations to communicate findings to stakeholders
- Collaborate with cross-functional teams to recognize data-driven solutions to Quality and Health Management initiatives
- Conduct ad hoc analysis as needed to support client needs
- Configure and maintain automated file feeds to outside entities
- Determine rates for new and existing accounts based upon census, claims and other group information available
- Work cooperatively with sales and account management staff to understand account parameters, product strategy and competitive landscape
- Follow process outlined by team to ensure product and rating process and guidelines are followed
- Identify systems issues and works with system staff and management through to resolution
- Perform testing for annual formula updates and/or as needed for system upgrades and changes
- Respond to questions from sales and account management staff for brokers and RFPs in a complete and informative manner
- Perform other duties as assigned by management
Requirements
- Bachelor's or Master's degree in Business, Health Care, Information Systems, Statistics, Mathematics, or a related field
- Strong analytical skills (SQL a plus) and business-minded
- Experience with data visualization tools (e.g., Tableau, PowerBI, Excel)
- Ability to work independently and collaboratively in a team environment
- Strong attention to detail and ability to manage multiple projects simultaneously
- Strong time management skills, attention to deadlines
- Familiarity with health care industry a plus.
Benefits
- Growth opportunities to uplevel your career
- A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
- Competitive compensation and comprehensive benefits focused on well-being
- An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District , one of the Best Companies to Work For in New York , and an Inclusive Workplace.
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