Zero100 is a membership-based intelligence platform that connects, informs, and inspires the world’s most influential C-Level Operations & Supply Chain Officers – and their teams – to unlock the true potential of the AI and Digital Revolution for the lasting benefit of business and our planet.
Our members use Zero100’s research and advisory services to shape their supply chain strategies, and they harness the power of our community to expand their thinking, challenge their assumptions, and accelerate progress on their most important digitization initiatives.

Zero100

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performance-marketing

Zero100 is a company focused on creating a future for supply chains that is both carbon-neutral and digital. The company engages in research and offers insights into supply chain management, including the use of simulations for risk assessment and compliance solutions powered by artificial intelligence. Zero100 fosters a community of professionals dedicated to advancing sustainable and innovative supply chain practices.

Zero100 is a membership-based intelligence platform that connects, informs, and inspires the world’s most influential C-Level Operations & Supply Chain Officers – and their teams – to unlock the true potential of the AI and Digital Revolution for the lasting benefit of business and our planet. 

Our members use Zero100’s research and advisory services to shape their supply chain strategies, and they harness the power of our community to expand their thinking, challenge their assumptions, and accelerate progress on their most important digitization initiatives.

• The GTM Engineer will own Zero100’s end-to-end demand engine.
• This role is responsible for generating high-quality pipeline, driving event demand at scale, and building sustained brand presence with senior executive audiences.
• You will design and operate the systems, campaigns, and measurement frameworks that convert awareness into qualified demand.
• You will have full ownership of marketing automation tools, including building agentic workflows, and demand performance reporting.
• You will evolve demand generation strategy, translating revenue targets to demand plans and campaign roadmaps.
• Manage demand for flagship events, including registrations and campaign execution across various channels.
• Build a scalable pipeline generation engine, executing campaigns across diverse channels.
• Collaborate with teams to create demand assets, ensuring brand consistency and clarity across channels.
• Define KPIs and dashboards linking activities to revenue, analyse performance, and present insights to stakeholders.

Demand Generation Manager – GTM Engineer

GTM Engineer responsible for demand engine and marketing automation at Zero100. Driving high-quality pipeline and optimizing event demand strategies targeting senior executives.

account-executive

• Own the commercial plan for a defined book of business, including renewal strategy, pricing/packaging conversations (where relevant), forecasting, and contract execution.
• Drive retention and expansion by mapping stakeholder needs, building annual engagement plans, and identifying/closing upsell opportunities (additional memberships, add-on services, expanded access across regions/teams, etc.).
• Build and maintain trusted, executive-level relationships (C-suite and direct reports), acting as a thought partner to help leaders apply Zero100 insights to their biggest operational and supply chain priorities.
• Lead value delivery and engagement: ensure members are actively using Zero100 research, participating in peer forums, attending events/briefings, and connecting with relevant experts and peers.
• Multi-thread accounts across senior sponsors, day-to-day champions, and procurement/finance to reduce churn risk and support expansion.
• Partner closely with Research, Product and Delivery teams to match the right content, programming and advisory to each account and to surface opportunities for improvement.
• Monitor account health using engagement data, renewal signals and member feedback; proactively mitigate risk and create clear action plans.
• Act as the voice of the customer: share trends, competitive intel, and product/content feedback to improve the member experience.

Account Director

Account Director at Zero100 focused on delivering customer engagement experiences and expanding partnerships with influential C-Level members. Bringing insights to drive operational priorities and measurable outcomes.

vice-president

• Own NPI for our product set and expand our suite of tools, insights, and community events to maximize customer impact.
• Translate new product ideas into a north-star vision and actionable roadmap. Regularly review and debate strategy with our Senior Leadership Team, CEO, and Board.
• Partner with teams across the business – including Insights, Community, Data, Engineering, and Go-to-Market – to execute new product ideas and deliver the product roadmap.
• Develop a deep understanding of the needs of our customers (both stated and unstated) through close collaboration with our Insights team and ongoing product delivery support. Role requires strong executive-level communication skills.
• Dive (very) deep into product usage trends, metrics, and analysis; create new/novel metrics to track how customers are using our products to deliver business outcomes.

VP, Product

Own product innovation and management for customer-facing products at Zero100. Lead strategic initiatives, collaborate with teams, and drive customer impact through product development.

customer-success-manager

• Optimize CRM Architecture and User Experience: Design, maintain, and enhance both the back-end structure and front-end interface of Salesforce, Pardot, Planhat, and Gong by configuring objects, fields, page layouts, automations, validation rules, and screen flows to deliver a seamless user experience across all CRM tools.
• Ensure System Stability and Data Integrity: Proactively monitor CRM performance, identify and resolve bugs, and implement testing protocols to maintain data accuracy and system reliability.
• Collaborate with Cross-Functional Teams: Partner with Finance, Sales, and Customer Engagement stakeholders to translate business requirements into intuitive CRM solutions. Provide recommendations to maximize functionality and efficiency.
• Drive Strategic System Enhancements: Work closely with the Senior Revenue Operations Manager to plan and execute medium- to long-term CRM projects, including the implementation of new integrations that align with business goals.
• Streamline Processes and Foster Best Practices: Document, refine, and simplify Revenue Operations workflows while promoting data hygiene. Empower partner teams through live training sessions and user guides on effective CRM usage.
• Support User Adoption: Lead onboarding for new CRM users, monitor adoption metrics, and provide day-to-day support via an internal ticketing system to address stakeholder needs promptly.
• Manage User Access and Security: Oversee user setup, roles, profiles, permissions, and public groups to ensure secure access.

CRM Administrator

CRM Administrator responsible for enhancing Salesforce architecture and user experience for Zero100’s influential members. Collaborating across teams to ensure system stability and data integrity while managing user access.

• Develop Research Content, including:
• Identifying audacious digital trends and disruptors for the supply chain industry
• Developing thought leadership content including written research, podcasts, explainer videos, and compact perspective pieces
• Sharing your thought leadership and research by speaking at Zero100 events, industry forums, and with media
• Conducting interviews with customers, stakeholders, and industry thought leaders to understand and synthesize the digital or decarbonization landscape to inform content
• Working closely with Zero100 teams to execute on live events
• Hosting, facilitating, and moderating virtual and conference events
• Working with customers to explore their key priorities and host advisory calls to help them make progress on initiatives
• Interface with the customer engagement team to ensure continuing utilization of service by our customers
• Identifying themes across customers to inform the Zero100 Research agenda and conference programs

VP Research and Advisory Services

VP of Research and Advisory Services at Zero100, developing insights and content for supply chain executives. Leading research initiatives and public engagement through various mediums.

- Lead the engagement, retention and growth strategy for a book of business, ensuring customers are consistently realizing value from their membership and building long-term loyalty.
- Own member retention by driving proactive touchpoints, usage of our products and research, and alignment with evolving client needs.
- Manage commercial strategy, including renewals from beginning to end, and identifying and closing upsell opportunities
- Develop trusted relationships with senior executives (primarily at the C-level), becoming a thought partner and advocate for how Zero100 can support their goals.
- Partner closely with product, research, and delivery teams to customize engagement plans and ensure the right content and insights are delivered to each account.
- Regularly analyze engagement data, upsell trends and member feedback to identify risk factors and intervene early to prevent churn and drive growth.
- Act as the voice of the customer internally—sharing feedback, surfacing trends, and helping prioritize improvements to our member experience.

Account Executive, Customer Engagement

Account Executive engaging with Fortune 1000 companies to drive member retention and growth at Zero100. Focusing on strategic partnerships and maximizing value for clients.

Zero100 is a membership-based intelligence platform that connects, informs, and inspires the world’s most influential C-Level Operations & Supply Chain Officers – and their teams – to unlock the true potential of the AI and Digital Revolution for the lasting benefit of business and our planet. Our members use Zero100’s research and advisory services to shape their supply chain strategies, and they harness the power of our community to expand their thinking, challenge their assumptions, and accelerate progress on their most important digitization initiatives.

Zero100

About the company

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6 jobs found

Demand Generation Manager – GTM Engineer

Zero100

Account Director

Zero100

VP, Product

Zero100

CRM Administrator

Zero100

VP Research and Advisory Services

Zero100

Account Executive, Customer Engagement

Zero100