National Performance Manager driving execution of Preferred Rewards for Business at Bank of America. Collaborating across banking divisions to ensure success and improve client experiences.
Responsibilities
- New DCs + In-house Operations: Responsible for driving expansion and redesign of the logistics network, defining optimized layouts and flows. Lead the implementation with clear milestones and KPIs, ensure systems integration (WMS, TMS, ERP), train teams and key users, and guarantee an efficient ramp-up of operations, connecting strategy to execution.
- Improvement Projects (DCs and Transportation): Lead process mapping focused on efficiency using Lean, Six Sigma and Kaizen. Responsible for implementing automation projects (conveyors, AGVs, robots, intelligent vehicles), testing emerging technologies (RFID, IoT, computer vision), evaluating ROI and payback, and structuring the logistics digitalization roadmap.
- Expansion to New Channels (Pharma, Food Service, Digital): Design channel-specific logistics models, defining differentiated picking, packing and delivery processes. Ensure regulatory compliance and monitor profitability and service-level KPIs, ensuring the operation is competitive and meets each market's requirements.
- Systems Management (SAP, EWM and SDM): Coordinate logistics department key users, ensure system evolution and support, monitor tool usage and effectiveness, and ensure technology is applied strategically to support operations.
- Leadership and People Development: Act as leader, facilitator and developer of teams, translating strategic objectives into clear goals and connecting processes and people to ensure the team's work positively impacts results.
- DC Performance Management: Monitor performance indicators, lead Routine Management meetings, propose solutions and cascade targets to the team, ensuring discipline and results-focus.
- Quality Programs: Ensure implementation of quality programs following company guidelines, and monitor and evaluate initiatives across the logistics directorate and TIXLOG.
- HSE and Sustainability: Apply practices of responsible resource consumption and natural resource preservation, understand environmental impacts and risks, and ensure compliance with HSE policies. Promote socio-environmental programs that strengthen the link between the company, community and environment.
- Financial Management (OPEX + CAPEX): Structure the budget for Distribution Centers and the TIXLOG operation, lead forecasting and financial closing processes, with a focus on ensuring competitiveness and maximizing profitability.
Requirements
- 10–12 years of experience in logistics and supply chain, able to operate strategically, innovatively and transformationally, with strong expertise in operations (DCs and Transportation), technology, sustainability and people management.
- Distribution Centers: experience implementing new DCs, ramping up in-house operations and integrating systems (WMS/TMS/ERP).
- Automation and Continuous Improvement: experience with Lean, Six Sigma and Kaizen projects and implementing emerging technologies in DCs, Transportation and Customer Service.
- Financial Management: freight planning, forecasting, cost accounting and inventory management.
- Leadership and Innovation: training key users, talent development, building a culture of excellence and market benchmarking.
- Microsoft Office.
- Integrated Systems (ERP, WMS, TMS, CRM, SAP TM, Roadnet) – proficiency in tools for integration and operational visibility.
- Transport Planning and Management – intelligent routing, contract negotiation and profitability analysis.
- Project and Process Management.
- Automation and Process Digitization – experience with RPA, IoT, RFID, collaborative robots and applying AI to operational routines.
- Lean, Six Sigma and Kaizen – application of continuous improvement methodologies and waste elimination [Green Belt].
- Distribution Center Management – implementation, ramp-up and optimization of in-house operations.
- Financial Management: freight planning, forecasting, cost accounting and inventory management.
Benefits
- Monthly grocery basket.
- On-site cafeteria: breakfast, lunch and dinner.
- Private health insurance and dental plan.
- "Cuidar" program: health care and social assistance for you and your family.
- Meal allowance.
- Year-end Christmas hamper and children's gift kit.
- PPR – profit-sharing (performance-based bonus).
- Payroll-deductible loans.
- Tuition assistance/scholarship.
- Educary – education program for youth and adults.
- Life insurance coverage up to 24 months' salary.
- Gym benefit (Wellhub).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Performance Manager at Bank of America creating competitive plans to enhance client relationships and workforce effectiveness. Focus on client experience, analytics, and collaboration with teams across the business.
Independent Technical Assessment Manager at Bank of America guiding technology compliance efforts. Collaborating across teams to ensure alignment on risk management and operational excellence.
Manager overseeing High End beverage brand execution in Las Vegas while building relationships with wholesaler partners. The role focuses on driving trial and sales execution through field sales programs.
Plant Manager leading operations at ZF's Electronics Plant in Częstochowa, driving performance and efficiency while ensuring strategic alignment with company goals.
Interim Benefits Manager for an 8 - month role at Kainos. Support global benefits strategy and execute related projects with the People Operations team.
Portfolio Manager managing strategic initiatives and stakeholder engagements at iA Financial Group. Ensuring alignment with strategic objectives and enhancing overall portfolio performance.
Global Manager - Core IT Platform Services overseeing the management, governance, and improvement of enterprise applications. Ensuring alignment with IT strategy and gategroup’s mission.
National Accounts Manager responsible for business development in underground utility locating. Working with diverse clients in construction and infrastructure industries.
Workplace Investigations Manager at UKRI supporting the delivery of investigations and ensuring compliance with policies. Engaging with stakeholders and managing a team of investigators.