Workplace Investigations Manager at UKRI supporting the delivery of investigations and ensuring compliance with policies. Engaging with stakeholders and managing a team of investigators.
Responsibilities
Support the triage process, arrangements and record keeping for the complex case management meetings.
Maintain the system and processes supporting the delivery of investigations in line with corporate expectations, legal and regulatory requirements, and best practice.
Maintain scheduling of cases and investigators to ensure that investigations are delivered effectively and in time.
Issue investigation reports, and advice and maintain records of actions arising from investigations
Support the delivery of continuous improvement in operational processes, talent recruitment and development and service excellence to achieve best practice processes and outcomes for investigations.
Support preparation and delivery of regular updates, reports, and professional guidance to stakeholders to support decision making.
Requirements
Good GCSE, A Level passes, or equivalent qualifications. (S)
Investigations training evidenced through professional training or work experience. (S)
Experience of working in a busy team, organising and coordinating a diverse set of activities and people. (S&I)
Experience that demonstrates ability to work appropriately with confidential and sensitive information. (S&I)
Experience of building and maintaining effective working relationships with a range of stakeholders and colleagues. (S&I)
Experience of working in complaints or customer handling role would be an advantage. (S&I)
Benefits
An outstanding defined benefit pension scheme
30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent)
Employee discounts and offers on retail and leisure activities
Employee assistance programme, providing confidential help and advice
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