Sales Consultant role offering services that enhance customer spaces at Rentokil Initial. Managing relationships and achieving sales targets in the Scotland and Northern Ireland areas.
About the role
- Inside Sales Representative managing order processing and customer inquiries for Xylem, a leading water technology company. Focused on delivering excellent customer service and effective communication.
Responsibilities
- Responsible for order processing and sales-related support to both internal and external customers
- Provide legendary customer service including prompt and thorough responses to customer inquiries
- Coordinate all aspects of order management from pricing & quoting, order entry, delivery, and invoicing
- Receive customer inquiries, verify/identify parts against original pump specifications, and obtain current part costs
- Prepare and send proposals to internal or external customers
- Review customer orders for accuracy against proposals and gather required customer information
- Maintain accurate records for costs and selling prices
Requirements
- College degree, preferably in a technical field OR 2+ years of equivalent work experience in a customer support position
- Strong communication skills, both written and oral
- Prior experience providing customer support and supporting projects
- Technical aptitude: ability to understand bills of materials and technical drawings
- Basic Math Skills
- Able to engage with suppliers to obtain quotations and support parts and service proposals
- Ability to work in a fast-paced environment with a diverse workforce and customer base in a matrixed organization
- Proficient in the use of Microsoft Office, especially Word and Excel.
Benefits
- Paid Volunteer Program
- Employee Resource Groups (ERG)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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