Leading HR Data Governance initiatives across Oracle and related HR systems at WOOD. Ensuring compliance, data quality, and supporting organisational transformation in HR operations.
Responsibilities
Lead the HR-side governance for system/configuration changes within Oracle and related HR systems and processes
Support transformation and restructuring activities, ensuring organisational hierarchy updates, job framework changes, and structural design decisions are accurately reflected and maintained in HR systems
Coordinate intake, impact assessment, prioritisation, and approval of system change requests
Partner with Global Process Owners to validate requirements, ensure standardisation, and approve solution designs
Translate HR and business needs into clear, actionable requirements for the IT Systems team
Maintain a structured change backlog and keep stakeholders informed of progress, risks, and timelines
Lead the HR testing and quality assurance for system enhancements, ensuring changes meet acceptance criteria prior to release
Ensure all changes are communicated clearly to stakeholders and understood before deployment
Develop and embed a robust global data quality framework, including checks, controls, and dashboards
Ensure HR data is accurate, complete, consistent, and compliant with legal, regulatory, and audit requirements
Lead root cause analysis for data issues and ensure corrective actions are implemented and sustained
Partner with HR Reporting, HRDS and HR Regional Services teams to drive data improvements through systems, processes, and training
Provide global oversight of data standards, data definitions, job frameworks, and organisational structures
Use stakeholder feedback, case trends, and data insights to identify opportunities for system and process improvement
Recommend proactive enhancements to streamline HR systems and processes and improve employee experience
Support strategic HR change initiatives, restructures, and new functionality enhancements as needed
Own the governance, accuracy, and continuous improvement of HR knowledge articles in Oracle Helpdesk and intranet platforms
Ensure content is consistent, searchable, and always up-to-date following system/process changes
Work closely with global knowledge authors to maintain high-quality content and authoring standards
Analyse usage data to improve self-service adoption and reduce HR case volumes
Support global implementation and optimisation of HR digital assistant / AI solutions
Analyse query patterns, escalation reasons, and AI responses to identify accuracy issues and improvement opportunities
Update knowledge, training data, or routing logic to enhance accuracy and containment rates
Drive adoption through communication, training, and user feedback loops
Produce regular analytics to track performance, demonstrate improvements, and highlight emerging themes
Requirements
Educated to degree level Human Resources, Information Management, Business Administration or relevant equivalent years of experience
High degree of written and spoken English
Deep HR Data / HRIS expertise, ideally with Oracle (Core HR, work structures, workflows, recruiting, talent, helpdesk, digital assistant/AI, security)
Strong background in HR data governance and data quality management, with solid understanding of data standards, structures, and compliance requirements (e.g., GDPR, audit controls, data retention etc)
Experience supporting organisational transformation initiatives, including organisational structure and job framework changes
Strong understanding of end‑to‑end HR operational processes from hire to retire, including lifecycle data management and HR service interactions
Proven ability to manage HR system change governance, including requirements gathering, UAT, defect management, and stakeholder approval processes
Strong analytical capability, including data validation, trend analysis, and root cause investigation
Experience in knowledge management (content governance, self‑service optimisation) and/or digital assistant / AI‑powered HR tools
Demonstrated ability to influence and collaborate effectively across HR, IT, and cross‑functional teams
5+ years’ experience in HR systems, HR data governance, or HR operations
Proven ability to lead, coach, and develop a small team, fostering a culture of accountability and continuous improvement
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