Hybrid HR Operations Specialist

Posted 2 days ago

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About the role

  • HR Operations Specialist delivering operational HR support and systems administration for ABBYY's global team. Supporting People policies and improving HRIS data accuracy in a hybrid role.

Responsibilities

  • Provide regional People Operations support for an assigned geography within the global People Shared Services team.
  • Ensure global People policies and workflows are applied appropriately within the region, accounting for local compliance requirements.
  • Respond to employee and manager inquiries through our case management system (AskABBYY), meeting all SLAs with timely, accurate, and high-quality support.
  • Process global HR lifecycle transactions, including onboarding, job changes, compensation adjustments, leaves, and offboarding.
  • Maintain employee data in our People systems of record through validation, updates, and reconciliations.
  • Partner cross-functionally to ensure coordinated employee lifecycle support.
  • Support configuration and ongoing management of HiBob (HRIS) and Greenhouse (ATS), including workflows, permissions, automations, custom fields, templates, and lifecycle processes.
  • Translate business requirements into technical system changes, implementing enhancements and new features as needed.
  • Troubleshoot system issues and partner with internal teams or vendors to resolve them.
  • Serve as a knowledgeable resource on system functionality, best practices, and platform capabilities.
  • Ensure accuracy and integrity of employee data across all People systems.
  • Conduct data audits and reconciliations and resolve discrepancies.
  • Support the creation and maintenance of scheduled and ad hoc People data reports and dashboards.
  • Address data integration issues between People systems and downstream systems such as payroll, IT, or Finance tools.
  • Create and maintain SOPs, workflows, system documentation, and user guides.
  • Document system configurations and data processes to ensure clarity and consistency.
  • Identify opportunities for process improvement, automation, and standardization across regions.
  • Ensure all documentation reflects current policies, systems, and operational practices.

Requirements

  • 6+ years of experience in People Operations, HR Operations, HRIS administration, or a similar hybrid role.
  • Experience with HiBob (or another modern HRIS) and Greenhouse strongly preferred.
  • Solid understanding of HR processes and the employee lifecycle.
  • Experience supporting global or multi-country populations.
  • Strong analytical skills, including reporting or data interpretation experience.
  • High level of accuracy and attention to detail.
  • Ability to translate business needs into system or operational requirements.
  • Strong customer service orientation and ability to provide timely, helpful support.
  • Effective communication and cross-functional collaboration skills.

Benefits

  • Comprehensive medical, accidental, and life insurance
  • Weekly wellness sessions to support your physical and mental well-being
  • A generous paid time off policy

Job title

HR Operations Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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