Advanced Inside Sales Representative for Wolters Kluwer Tax & Accounting, focusing on sales processes and resolving complex customer issues. Collaborating with sales teams and enhancing sales outcomes.
Responsibilities
Achieve/exceed assigned sales targets
Meet/exceed weekly activity metrics
Develop and maintain knowledge of complete portfolio of assigned products, and general knowledge of all TAA NA software offerings
Maintain general knowledge of competitive solutions
Promote value proposition of TAA NA
Implement strategic sales initiatives and projects
Handle the most complex inbound and outbound sales inquiries
Qualify and prioritize sales leads with strategic potential
Identify scope of opportunities within prospect (and customer) business structures
Engage Solutions Design to provide pre-sales support for demos and technical questions
Develop and present comprehensive sales quotes and proposals
Apply sales process and methods to present solutions to prospects, overcome objections and use selling techniques to close sales
Resolve highly complex customer issues with products and services and collaborate with multiple departments for large-scale orders
Build and foster ongoing relationships with prospects (and customers) to add value and advance sales
Implement and execute territory planning to optimize performance against quota
Assess pipeline and reprioritize sales activity as necessary to ensure monthly quotas can be met
Document all activity in CRM application--Maintain accurate forecasting and record, analyze, and report on detailed sales activities and trends
Mentor and guide junior associates and peers
Other responsibilities as assigned by Manager
Requirements
Bachelor's Degree from an accredited college/university OR if no degree; equivalent relevant sales experience
5+ years' of B2B or B2G commissioned sales experience of an intangible product (Technical, software/SaaS or digital content sales)
Demonstrated experience with consultative sales approach, developing and qualifying prospect lists and making presentations to prospective clients to explain products and services and their relativity to client needs
Proficiency using online presentation tools (MS Teams, WebEx, ZoomInfo etc.)
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