Key Customer Manager leading delivery of Customer Solutions for priority customers in energy sector. Engage, advise, and innovate to meet sustainability and decarbonisation goals.
About the role
- Key Account Manager managing physical music distribution through retail and e-commerce channels. Driving revenue growth and strategic sales initiatives in a hybrid work environment.
Responsibilities
- Revenue responsibility: You are responsible for the sales and financial results of your physical key accounts and manage all activities to sustainably increase sales.
- Sales strategy: You develop innovative go-to-market strategies across all channels and initiate product collaborations and targeted sales initiatives to keep our content consistently visible in retail.
- Commercial insights & data: You analyze sell-through figures, market shares and product performance — not just as reporting, but as a compass for smart optimizations. Through continuous reporting and a constant eye on competitors, you anticipate market trends early and proactively steer our sales performance to success.
- Partnership & networking: You maintain relationships with key accounts, present release highlights and strategies on an equal footing, and confidently negotiate terms, promotions and purchase quantities.
- Collaboration & advisory: As an interface, you interact with marketing, labels, logistics and our international teams. You actively support our teams with your market input for assessments and innovative product development.
Requirements
- Music in your DNA: Music is not just a job for you — it’s a passion.
- Commercial drive: You have a degree (business administration, economics, communication) or a commercial vocational qualification and relevant experience in account management or sales.
- Future-proof mindset: You develop visions for the retail of tomorrow and are never satisfied with the status quo.
- Negotiation power: You confidently manage margins, terms and KPIs and convince your counterparts with proactivity, efficiency and negotiating skill.
- Storytelling: Whether in annual reviews or internal meetings — you communicate clearly and persuasively in German and English.
- Solution-oriented & calm: When challenges arise, you are already part of the solution.
- Analytical power & market expertise: You have solid industry knowledge and make data-driven decisions with a clear commercial perspective.
- You are comfortable with structured analyses and monitoring.
- Hands-on & strategic: You can design long-term retail strategy and also keep a firm grip on day-to-day project management, appointments and supply chains.
Benefits
- An innovative and exciting environment with the opportunity to help shape the music market
- Flexible working hours with a remote-friendly vibe and up to 20 working days per year from abroad
- 30 days of vacation plus additional days at the end of the year
- Clear, transparent goals, regular feedback and individual training and development opportunities — let’s talk!
- Committed to diversity — we celebrate inclusion!
- In-house health initiatives (massages, yoga, mental health offerings) — we care for you!
- Regular events providing exclusive insights into the music world
- A stylish penthouse office with character — located in the heart of Berlin
- Many further benefits, e.g. Deutschlandticket, company bike (JobRad), lunch card, Spotify account, etc.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Account Manager at Incard managing business customer relationships in fintech sector. Ensuring customer satisfaction and retention through proactive engagement and strategic account management.
Own and grow a portfolio of strategic accounts in a fast - expanding segment. Secure renewals, prevent churn, drive upsell/cross - sell, and represent clients internally to shape the product roadmap.
Sales Account Manager responsible for coordinating and developing EPC account management for the power industry. Reporting to the Sales Manager, achieving sales quotas through collaboration with customers and teams.
Sales Partnerships Manager at Adaptive ML expanding strategic partnerships in GenAI for enterprise outcomes. Collaborating with sales teams and defining joint value propositions to drive revenue.
Internal Account Manager supporting Central Government customers at Phoenix, handling accounts, managing quotations, and ensuring customer satisfaction through strong relationships.
Account Manager at 23red, a creative agency focused on purpose - driven work. Engaging with clients to foster trust and support integrated campaigns.
Private Banking Relationship Manager at RBC serving as first point of contact for client banking needs. Advising clients on everyday banking and ensuring exceptional service through digital self - service support.
Risk Relationship Manager advising stakeholder on risk management decisions for International Justice Mission. Foster transparency, trust, and support while managing risk in operations and strategies.
Commercially driven Customer Relationship Manager owning sales in Paget for Motion Fluid Power solutions. Responsible for customer retention, building relationships, and executing account strategies.