Hybrid Risk Relationship Manager

at International Justice Mission

• Job title: Risk Relationship Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Washington, D C, United States

About the role

• Risk Relationship Manager advising stakeholder on risk management decisions for International Justice Mission. Foster transparency, trust, and support while managing risk in operations and strategies.

Responsibilities

• Develop strong client-stakeholder relationships across a portfolio of internal stakeholder groups grounded in organizational awareness and knowledge, deep listening, curiosity, empathy, and servant leadership.
• Serve as the primary risk partner to assigned functions and programs, developing deep understanding of their objectives , challenges, and risk profile/landscape.
• Act as a trusted advisor during sensitive conversations, helping client-stakeholders navigate complex risk scenarios in challenging, confidential, complex, uncertain, or rapidly evolving situations.
• Partner with client-stakeholders to integrate risk considerations into strategic planning, new initiatives, and operational decisions.
• Develop strategic partnerships across the organization with relevant SMEs, program and country teams, external consultants, and peers across the division to create open dialogue and relationships based on trust that will facilitate informed, valid, integrated, and relevant transformation of our risk coverage model.
• Participate in and help shape the development, socialization and adoption of the organization’s risk language, risk appetite and tolerance, and newly designed or uplifted components of the risk management framework to foster a culture of risk-based decision making and proactive risk management across all levels of the organization.
• Work with senior leaders and pertinent subject matter experts as an advocate who informs and supports the creation and drafting of governing documents and other risk and compliance initiatives so that they accurately reflect and address the needs of your internal stakeholders.
• Develop a reputation for being a well-informed, supportive, pragmatic, and solution-oriented advisor for risk owners, and communicate proactively and effectively with all relevant customers and stakeholders at each “moment that matters” in the risk management lifecycle so that your knowledge, trust, and relationships facilitate ease and wise decision-making.
• Provide targeted support for compliance and safeguarding initiatives, encouraging and enabling stakeholder adherence to internal policies and other governing documents, external regulations, and donor requirements.
• Facilitate the contextualization and harmonization of risk advice and decisions across regions and functions, striking an appropriate balance between needed global consistency/standardization and local requirements.
• Focus on the “One Thing” – protecting 500 million people living in poverty from violence -- by stewarding strong and supportive relationships, thereby enabling those who need to rely on your perspective and expertise as they take courageous action on mission.

Requirements

• Bachelor’s degree in a relevant field required.
• Advanced degree preferred.
• 10+ years of broad experience in human-centered design, agile delivery, operational design or effectiveness, change strategy or related field, preferably in international NGO, mission-driven, or complex operational environments.
• Demonstrated success in solving complex, multi-stakeholder challenges, navigating ambiguity and cross-functional projects, and designing scalable frameworks or operating models that drive behavior change.
• Deep experience in agile delivery while leading enterprise-wide change.
• A track record of working in or consulting for the Human Rights, Humanitarian, Development, or International NGO sector, with a grasp of how this environment presents unique challenges and opportunities.
• Practical experience functioning formally or informally as an internal consultant, shepherding a complex matrix of stakeholders through planning, problem framing, recommendations, prioritization, resourcing and building of project-related deliverables.
• Demonstrated exposure to (or willingness to learn) risk management foundations, philosophies and approaches.
• Advanced proficiency in the Microsoft 365 Office Suite, using core applications to support collaboration, analysis, documentation, and executive-ready communication across teams.
• Strong working knowledge of Adobe Creative Suite, with the ability to create, edit, and refine visual and presentation assets that support storytelling, stakeholder engagement, and strategic initiatives.
• Experience with collaborative design and visual communication tools (e.g., Canva, Figma) to prototype ideas, co-create with partners, and translate complex concepts into clear, human-centered visuals.
• Demonstrated experience using work and project management platforms (e.g., Asana, Monday.com) to plan, prioritize, and track initiatives, manage dependencies, and increase visibility and accountability across cross-functional teams.

Benefits

• Comprehensive Medical/Dental/Vision benefits
• Monthly commuter and parking benefits in the DC metro area
• Retirement benefit options
• Paid leave starting at 23 days
• 12 holidays (plus early release the day prior)
• Daily, quarterly, and annual community spiritual formation
• Robust staff care resources