Territory Manager managing small business sales for Hartford in the Los Angeles area. Building relationships with agents/producers and exceeding financial objectives in assigned territory.
About the role
- Private Banking Relationship Manager at RBC serving as first point of contact for client banking needs. Advising clients on everyday banking and ensuring exceptional service through digital self-service support.
Responsibilities
- Serve as the first point of contact for a portfolio of clients and provide advice on everyday banking and provide transactional support through phone/fax/email and wire payments
- Complete small credit increases, credit maintenance, and excesses for clients
- Proactively educate and advise clients on options to self-serve for their day-to-day banking needs, including where required supporting on onboarding to digital tools including RBC Mobile Banking, Online Banking: acting as a champion for digital enablement
- Clearly outline to clients the expected steps of every process and keep them apprised of the status of their inquiry/request
- Take ownership of client problem resolution at first point of contact, sourcing answers and leveraging expertise across RBC, escalating as required in a timely fashion
Requirements
- Must Have Desire to test new concepts, learn from experience and evolve as appropriate
- Understanding of Private Banking’s value proposition
- Strong proficiency with digital banking platforms
- Passion for exceptional client service, providing value proactively, look for ways to add value beyond immediate requests
- Excellent communication skills, reflecting confidence, building credibility in professional delivery of service and advice
- Strong knowledge of RBC retail products including banking and credit advice and solutions
- Excellent written and verbal communication skills
- IFIC completed or ability to complete within 6 months
- Capability to speak and write in both French and English language
- Nice to Have Minimum of 2 years personal banking experience with credit experience a strong advantage
- Education in Commerce or Business Administration
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation
- Commissions and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business and geographies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Onboarding Account Manager focusing on digital advertising ecosystems for high - achieving clients in the DACH region. Leading integration and campaign management with cultural intelligence and technical expertise.
German Speaking Onboarding Account Manager in Spain for Eco Plus Solutions AB. Focused on digital marketing ads and client success in innovative environments.
Onboarding Account Manager responsible for leading digital advertising solutions for German market. Transforming technical specifications into revenue growth and brand advocacy in high - stakes settings.
Account Manager for Gordian managing construction data and software training for clients. Travel to various locations for project management and contractor training.
Sales Manager for Drywall products in the Mainz/Wiesbaden region, focusing on customer acquisition and long - term relationships. Join a global building materials manufacturer with a commitment to sustainability.
Key Customer Manager leading delivery of Customer Solutions for priority customers in energy sector. Engage, advise, and innovate to meet sustainability and decarbonisation goals.
Account Manager at Incard managing business customer relationships in fintech sector. Ensuring customer satisfaction and retention through proactive engagement and strategic account management.
Own and grow a portfolio of strategic accounts in a fast - expanding segment. Secure renewals, prevent churn, drive upsell/cross - sell, and represent clients internally to shape the product roadmap.
Sales Account Manager responsible for coordinating and developing EPC account management for the power industry. Reporting to the Sales Manager, achieving sales quotas through collaboration with customers and teams.