Car Rental Sales Assistant responsible for customer interactions and sales in Lisbon. Requires proficiency in French and Portuguese with a focus on providing an exceptional customer experience.
About the role
- Retention expert managing inbound and outbound customer calls for WM's business services. Resolving issues and upselling services while maintaining a positive business performance.
Responsibilities
- Communicates in a focused and compelling way that drives customers’ thoughts and actions.
- Utilizes appropriate change management processes to meet the demands of the sales role.
- Controls sales assignments by allocating necessary time to retention and acquisition goals, requirements, and opportunities.
- Explores alternatives to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment.
- Contributes to individual and shared responsibilities in a team environment.
- Navigates through multiple systems, sales tools, and processes ensuring accurate documentation when executing customer interactions.
- Uses WM sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools.)
- Analyzes reports as needed and/or handles general administrative duties as appropriate.
Requirements
- High School Diploma or GED (accredited)
- 1 year Business-to-business account management, inside sales (phone based sales), and/or customer service experience that includes a sales component
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short and Long Term Disability
- Employee Stock Purchase Program (ESPP)
- 401K company match (4.5% with NO vesting period)
- Generous vacation and sick time
- Continuing education support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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