Senior Sales Analyst driving retail data analytics at Randa Apparel & Accessories. Identifying sales opportunities and collaborating cross - functionally for operational success in a global market.
About the role
- Retention Account Associate managing customer relationships through inbound and outbound calls. Resolving issues and retaining customers while upselling services.
Responsibilities
- Become a retention expert by handling inbound and outbound calls
- Resolve customer issues and secure updated service level agreements
- Utilize new technology for outreach process
- Learn effective negotiation techniques to retain customers and upsell new business
- Maintain a net positive business performance through proactive outreach and management of call requests
Requirements
- High School Diploma or GED (accredited)
- 1 year Business-to-business account management, inside sales (phone based sales), and/or customer service experience that includes a sales component
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short and Long Term Disability
- Employee Stock Purchase Program (ESPP)
- 401K company match (4.5% with NO vesting period)
- Generous vacation and sick time
- Financial support for continuing education
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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