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About the role
- Audience Operations Assistant supporting data-driven marketing and audience strategy with S&P Global. Involves data management, reporting, and stakeholder collaboration.
Responsibilities
- Support in building and maintaining target audience segments, lists, and data universes for campaigns and outreach
- Ensure data quality and integrity through regular cleansing, validation, and enrichment
- Work closely with audience teams to improve data completeness and usability
- Support the development of a structured, scalable audience framework
- Assist in documenting and maintaining marketing and audience-related processes
- Support the execution of standardised workflows across campaign planning, audience selection, and reporting
- Identify inefficiencies and support continuous process improvement
- Maintain accurate reporting inputs across campaigns and portfolios
- Support the production of regular performance reports and dashboards
- Assist in tracking campaign performance, engagement, and pipeline contribution
- Help identify trends, anomalies, and opportunities within data
- Support day-to-day use of tools such as Salesforce, Pardot, and reporting platforms
- Assist with user queries, troubleshooting, and system administration tasks
- Maintain documentation for tools, processes, and best practices
- Support testing, implementation, and optimisation
- Work closely with marketing, sales, and portfolio teams to support campaign delivery
- Help ensure stakeholders are using consistent processes, data, and reporting standards
- Contribute to building confidence in data and marketing performance reporting
Requirements
- Proven experience supporting events marketing or audience-based outreach is beneficial
- Basic understanding of digital marketing, martech, or B2B marketing operations
- Strong attention to detail and a high level of data accuracy discipline
- Experience using Pardot, Salesforce, or similar
- Comfortable working with data (Excel, CRM systems, reporting tools)
- Analytical mindset with the ability to spot trends and inconsistencies
- Experience with reporting tools (e.g. Tableau, Power BI, Google Analytics)
- Basic understanding of marketing funnels, pipeline, and attribution
- Highly organised with the ability to manage multiple tasks and deadlines
- Proactive, with a willingness to learn and improve processes
- Strong communication skills and ability to work across teams
- Undertake ad hoc special projects, as needed, or other duties that may arise, as necessary
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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