Hybrid Post-Sales Operations Lead

Posted 14 hours ago

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About the role

  • Solutions Expert capturing value after client deposits, preventing drop-off before VA onboarding. Maintaining engagement and transforming objectives into executable systems in initial weeks.

Responsibilities

  • Act as a buffer between client deposit and VA onboarding.
  • Prevent churn by maintaining engagement during the onboarding gap.
  • Provide psychological reassurance through expert, high-touch interactions.
  • Build the bridge between Sales wins and operational execution, ensuring Day 1 readiness.

Requirements

  • Business Intuition: Ability to look at a CEO’s workflow and instantly identify tasks ready for VA delegation.
  • Technical Command: Deep fluency with G-Suite, Slack, CRM, and project management tools (Asana, Trello, ClickUp).
  • Consultative Gravitas: Strong executive presence and communication skills to guide high-level clients efficiently through 15-minute solution sprints.
  • Cross-Team Agility: Comfort navigating multiple stakeholders and maintaining visibility across workstreams.

Benefits

  • none

Job title

Post-Sales Operations Lead

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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