Customer Service Representative for an international electronics company in Germany. Responsibilities include managing customer service tasks and ensuring customer satisfaction in a hybrid work environment.
About the role
- Field Sales Support Specialist maximizing sales targets within assigned territory. Work in team-sales setting supporting field sales and analyzing sales trends.
Responsibilities
- Responsible for maximizing sales targets within an assigned territory.
- Work in a team-sales setting to support field sales in managing all sales activities.
- Handle sales quotas for assigned territory.
- Ensure customers’ needs and expectations regarding their order are met.
- Follow through with requests to completion or delegate to internal partners.
- Provide product and pricing information to customers via phone or email.
- Obtain and prepare bid documents.
- Contribute to lasting relationships with customers through knowledgeable communication.
- Provide support to field-based staff to support productivity.
- Analyze sales trends at the account and product level within assigned territory.
- Execute action plans with the extended sales team.
- Promote the organization’s product line and services.
Requirements
- HS Diploma or GED strongly preferred.
- Specialized skills training/certification may be required.
- Generally 2-5 years of experience in area of responsibility.
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