Customer Support Accountant enhancing user experiences in fintech. Supporting, training users and testing product features with structured career development.
About the role
- Support representative assisting customers with their software solutions at GRÜN Software Group. Responsibilities include installation, troubleshooting, and customer support in Endingen.
Responsibilities
- Support customers in their day-to-day operations
- Install software components on customers' systems
- Analyze application logs to diagnose and resolve issues
- Assist with software customization
- Evaluate data and create backups
Requirements
- Reliable, customer- and solution-oriented
- Good command of German
- Flexible and team-oriented
- Ideally: experience with Linux, databases, or SQL
Benefits
- Great team
- Independent work with responsibility
- Training budget of €1,500 per year
- Performance-based salary including profit-sharing
- Company pension scheme
- Hansefit membership
- Sustainable and family-friendly working environment
- Fully equipped kitchen with fresh fruit, tea, coffee, espresso, cappuccino, and cold drinks
- Company bikes & e-bikes
- Flat hierarchies
- Regular team events
- Workplace in the tri-border region offering excellent recreational opportunities and an outstanding quality of life
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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