Ensuring customer cylinder balances and rental bills are accurate as Customer Experience Cylinder Control Specialist at Airgas, an industrial gas supplier. Collaborating with several teams for effective operations and problem resolution.
About the role
- Support role in customer hotline and software assistance at GRÜN Software Group. Engaging with customers and providing reliable software support in a team-oriented environment.
Responsibilities
- You support our customers in their day-to-day operations.
- You install software components on our customers' systems.
- You analyze program logs to troubleshoot and resolve issues.
- You assist with customizing our software.
- You analyze data and perform backups.
Requirements
- You work reliably and are customer- and solution-oriented.
- You are communicative and have good German language skills.
- You are flexible and team-oriented.
- Ideally, you have knowledge of Linux, databases, or SQL.
Benefits
- Great team Friendly, motivated and competent colleagues who embrace collaboration and mutual support.
- Independent work Autonomous tasks with thorough, structured onboarding.
- Training budget A personal training budget of €1,500 per year for your professional and personal development.
- Attractive compensation Performance-based salary including a success-related bonus.
- Company pension We support you in building your financial security for the future.
- Hansefit membership Access to a wide range of sports and health offerings.
- Sustainable & family-friendly workplace A working environment that takes responsibility—for people, family, and the environment.
- Fully stocked office Fully equipped kitchen with fresh fruit as well as tea, coffee, espresso, cappuccino and cold drinks.
- Company bikes & e-bikes Option to use our company bikes or e-bikes.
- Flat hierarchies Short decision-making paths and direct communication at eye level.
- Regular team events Fortnightly get-togethers (Pizza Day) and joint events such as barbecues, summer parties or outings.
- Work where others vacation A workplace in the tri-border region with very high leisure value and exceptional quality of life.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Customer Service Specialist acting as a liaison between customer service and lab operations. Providing comprehensive support for lab - related inquiries for veterinarians and veterinary staff.
Marketplace Customer Service Specialist providing support for online marketplaces like Amazon, eBay, and Walmart. Navigating platform policies and ensuring customer satisfaction through exceptional service and problem resolution.
Technical Developer/Support Specialist providing technical and developer support for Niagara based hardware and software solutions. Experienced in troubleshooting automation software and assisting developers.
Technical Support Specialist providing support for Niagara - based hardware and software solutions at Honeywell. Collaborating closely with engineering teams and assisting developers in their projects.
Customer Solution Dispute specialist overseeing and researching disputes while providing accurate information to Hapag - Lloyd customers. Collaborating with various departments to ensure efficient dispute resolution and customer communication.
Customer Care Associate at Vericel providing support for commercial operations in regenerative medicine. Ensure timely processing of product orders with exceptional customer service and cross - functional collaboration.
Customer Service Team Lead at Luminor responsible for ensuring service quality and team performance in retail banking. Collaborating with cross - functional teams to foster growth and efficiency.
Loss Prevention Customer Service Associate focusing on preventing store loss and ensuring a positive shopping experience. Collaborating with management and maintaining store safety standards.
Customer Service Professional assisting policyholders with insurance inquiries and upselling services. Requires Allstate Insurance experience in a part - time hybrid role.