Manager of Business Analysis focusing on data - driven insights to support Walmart Connect's Sales Strategy. Collaborating with various teams to enhance account management and operational excellence.
About the role
- Customer Account Sales Manager driving sales and customer relationships at WellnessLiving. Leading a team to exceed sales goals and enhance customer satisfaction.
Responsibilities
- Meet or exceed the sales & retention goals for the customer account team.
- Develop and maintain lasting relationships with existing WellnessLiving customers, improve client utilization and product/service adoption rates.
- Motivate, coach and mentor the sales team while managing and training the team.
- Observe, monitor, track performance and conduct performance reviews for the team.
- Analyze and interpret metrics and develop plans and training for improvements accordingly.
- Continually assess sales and support process and document/implement changes for success.
- Review and develop effective reporting to motivate staff and monitor performance and results.
- Collaborate with other sales management to craft solutions to meet customer needs.
Requirements
- At least 3 years' experience in a sales leadership role, preferably in a SaaS environment.
- Demonstrated success in achieving or exceeding sales and retention goals.
- Ability to develop lasting relationships with customers and enhance product/service adoption.
- Strong communication skills for effective team communication and hands-on leadership.
- Analytical skills to track team performance and conduct reviews.
- Experience in assessing and implementing changes for improved Customer Growth processes.
- Proficient in developing reporting systems to monitor team performance and KPIs.
Benefits
- Competitive salary
- Vacation
- Professional development opportunities
- Hybrid work environment
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