Lead strategic initiatives in Sales Operations, driving productivity and optimizing processes at Gartner. Collaborate across functions to meet the operational needs of the sales organization and support sales leaders.
About the role
- Operational Excellence Analyst at Welcome, focusing on continuous improvement and process design in travel tech. Collaborating with teams to enhance operational efficiency and scale.
Responsibilities
- Find opportunities: Analyse operational data to identify inefficiencies and improvement opportunities across the business
- Design solutions: Document current processes, design improvements, and build business cases for change
- Drive delivery: Track improvement initiatives, coordinate with owners, and ensure things get done on time
- Build systems: Create dashboards, documentation, and playbooks that help the team operate more effectively
- Work cross-functionally: Partner with Destination Ops, Driver Supply, Support, and other teams on improvement projects
- Enable scale: Help automate manual processes and build the infrastructure for sustainable growth
Requirements
- 2-4 years of experience in operations, business analysis, consulting, or similar roles
- Analytical mindset - being comfortable with data, spreadsheets, and you can learn SQL
- Process thinker - You naturally see how things could work better
- Strong communicator -You can work with diverse stakeholders and get alignment
- Ownership mentality. You take initiative and drive things to completion
- Comfortable with ambiguity, thriving in fast-moving environments
Benefits
- Vibrant and fresh work environment
- Flexible work-from-home policy
- The tools you need to perform your daily tasks successfully
- L&D personal budget
- Private Insurance Plan
- +4 extra PTO days annually
- The unique opportunity to join “the next big thing” at ground level
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
GW
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