Head of Operations driving operational strategy and customer success in SaaS for APAC at Henry Schein One. Leading a team to ensure timely product adoption and operational efficiency.
About the role
- Sales Operations & Administration Coordinator supporting APAC business units at Entrust. Managing sales operations and financial administration with a focus on data-driven reporting and accounting support.
Responsibilities
- Data Management: Maintain sales tracking data, including revenue, backlog, and forecasting.
- Business Intelligence: Refresh and manage AWS QuickSight Dashboards to support weekly APAC syncs (Monday/Friday) and high-frequency daily updates during quarter-end.
- Order Orchestration: Liaise with Customer Service, Logistics, and Credit departments to resolve order roadblocks.
- Partner Relations: Support channel partners with operational requests and maintain up-to-date distributor databases.
- Collections: Partner with internal finance teams and distributors to ensure timely payment collection and resolve overdue accounts.
- Banking Operations: Manage all bank transactions for EDCK operations (AP, AR, and expense reimbursements).
- Financial Reporting: Prepare bank transaction reports, cash flow forecasts, and Hana Bank summaries.
- Compliance: Coordinate with Samkyung accounting firm for monthly bookkeeping and provide documentation for annual audits.
- Executive Support: Assist the Managing Director with monthly expense report preparation and submission.
Requirements
- Data Mastery: Advanced proficiency in Excel, including Power Query and Power Pivot.
- Systems Experience: Hands-on experience with SAP, Oracle/Salesforce, and BI tools (AWS QuickSight or Tableau).
- Financial Literacy: Solid understanding of AP/AR processes and basic bookkeeping principles.
- Communication: Fluency in English is essential for coordinating with regional partners and internal teams.
- Precision: A "eagle eye" for detail, especially when managing bank statements and sales forecasts under tight deadlines.
Benefits
- Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
- Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
- Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.
Job title
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