Sales Representative supporting e-commerce customers in Italy, promoting paid plans and cross-selling products. Responsibilities include customer support during trials and activity tracking in Salesforce.
Responsibilities
Advising and supporting customers throughout their trial period
Upgrading customers from free trials to paid plans
Cross-selling additional products to existing customers
Accurately tracking all activities in Salesforce or other reporting tools, as directed by team leaders
Providing occasional support at events attended by the company
Requirements
2+ years of sales experience (preferably within e-commerce)
Full professional proficiency in Italian
Knowledge of an additional foreign language is a strong plus
Strong understanding that successful sales rely on active and consistent communication with clients (through any channel)
Excellent sales, communication, and negotiation skills (or a strong motivation to develop them)
Hands-on experience with Salesforce or Outreach is a big advantage
Previous experience in e-commerce is an asset
SaaS experience is also welcome
Benefits
Medicover or Luxmed healthcare plan
Multisport card
Annual performance bonus program based on company results
Relocation budget for those willing to move to join us
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