Account Executive responsible for account retention and growth at Gartner. Introducing new products and services to C - Level clients in a hybrid work environment.
About the role
- Group Account Director at We Are Social managing client relationships and strategic account planning. Driving marketing success through team leadership and strategic guidance in a creative agency.
Responsibilities
- Build and maintain strong relationships with senior clients (including C-suite), acting as their strategic advisor and ensuring their satisfaction
- You strategically guide clients, understand their business goals, and provide valuable insights to drive their marketing success
- Provide strategic marketing guidance and thought leadership by working to understand your clients’ businesses while simultaneously educating clients about how we can help
- Lead and motivate a team by providing mentorship, guidance, and fostering a productive working environment
- Develop and implement strategic account plans that align with client objectives and business goals
- Identify opportunities for client growth and develop sound and actionable annual and quarterly account plans
- Develop staffing plans and scopes of work (project-based and retainer)
- Collaborate with internal teams and their respective senior leads to ensure seamless execution of client campaigns
- Manage financial performance of assigned accounts by effectively monitoring account health and managing a revenue tracker/forecast
- Skillfully navigate challenging client situations or internal disagreements to achieve positive outcomes
- Effectively and clearly present to a group and lead development of a client facing deck
- Develop a deep understanding of the agency's strengths and ways of working, and represent the agency professionally to clients and key stakeholders
- Be an AI master and contribute to the development of the organization's overarching AI strategy and train team members on new tools
Requirements
- 8+ years of experience in account management or a related field with a focus on client relationship building and strategic planning
- Proven experience in leading and managing a team
- Demonstrated success in managing high-profile client accounts, delivering client satisfaction
- Strong expertise in social media marketing, including a deep understanding of various social media platforms, trends, best practices, and the ability to translate data into actionable insights to optimize campaign performance
- Curiosity about clients’ business and a passion for solving business challenges
- Strong presentation skills and ability to develop a clear deck
- Highly proficient with Google Suite, Slack, A.I. tools, and Asana
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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