Hybrid Account Director

at We Are Social

• Job title: Account Director
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Amsterdam, Netherlands

About the role

• Account Director managing global client relationships and strategies at We Are Social Amsterdam. Leading multidisciplinary teams to deliver impactful marketing solutions for top brands.

Responsibilities

• **The Opportunity**
• Are you ready to be the first point of contact between global brands and a top creative agency? Do you thrive on managing complex processes and keeping projects on track?
• As part of the Client Service team, you will be responsible for managing high-profile client relationships, driving innovative strategies, and leading multidisciplinary teams to deliver award-winning socially-led marketing solutions. You’ll report into the Group Account Director and play a key role in driving both client success and agency growth.

Requirements

• **What You’ll Have Delivered Elsewhere**
• Acted as the primary client contact, fostering strong relationships and understanding their strategic objectives.
• Proactively identified opportunities for business growth and maintained client satisfaction.
• Mentored and guided junior and senior account managers and executives.
• Led and directed cross-functional teams (including creative, strategy, and production).
• Provided day-to-day operational oversight for large project timelines and managed key resources.
• Taken financial ownership of accounts, ensuring accurate forecasting and profitability.
• Shaped the strategic direction for clients, introducing socially-led creative strategies that resonate.
• Ensured all projects were delivered on time, within budget, and flawlessly aligned with the client's strategic objectives.
• **What Else Are We Looking For?**
• 6+ years’ experience in client services, ideally in a creative or socially-led agency
• Recent experience working with large clients and managing multidisciplinary teams of 12+ people
• Deep understanding of social platforms, trends, and how they drive brand and business outcomes
• Strong leadership and mentoring skills
• Confident communicator who can simplify complex ideas
• Solid financial and commercial experience (budgeting, forecasting, profitability)
• Willingness to travel (mainly EU & US)
• Fluent English (C1/C2) — proficiency in French or German is a big plus.

Benefits

• **Life at We Are Social Amsterdam**
• We Are Social Amsterdam is an equal opportunity employer. We celebrate diversity and inclusion, ensuring that everyone feels valued and empowered to contribute to our shared success. We offer:
• Career Path Design: Regular reviews and mentorship to support professional growth.
• WAS Passport: Opportunity to work for two weeks per year in any of our global network offices.
• Training Programs: Access to internal and external professional development initiatives.
• Diversity and Wellbeing: Participate in mental health, CSR, and diversity & inclusion activities.
• Flexible Working: Up to three remote working days per week.