Contact Center Associate I ensuring blood collections goals through donor calls for blood donations. Working remotely mostly with some required in - office training and meetings.
About the role
- Call Center Agent handling customer inquiries via phone and email. Role includes data entry and client support for online services in the construction sector in Frankfurt.
Responsibilities
- Handling customer inquiries by phone and in writing, including providing updates on case statuses
- Advising customers on the optimal use of the online service for employees and employers in the construction sector
- Recording and maintaining customer data
- Full-time/part-time from 30 hours per week
- Start date: February 23, 2026
- Working hours Monday–Friday, 8:00 AM–5:00 PM
Requirements
- Strong service orientation, empathy and commitment
- Excellent German language skills, spoken and written
- Good verbal communication skills
- Experience with customer management systems and MS Office
Benefits
- Permanent position with 40 hours per week (part-time possible)
- Succeeding together – you will join a great team that enjoys their work and has strong camaraderie
- Grow together: we believe this only works with an openly practiced feedback culture
- Looking for variety? We offer a workplace that fits your life: in our office or hybrid
- Birthday gifts and anniversary bonuses to brighten your special days
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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