ERP-Expert:in providing 1st-Level-Support for Infoma software in finance. Involved in customer support and continuous personal development with modern ERP technology.
Responsibilities
First point of contact for users of our Infoma software modules in the area of financial accounting
Analyze and classify customer inquiries
Resolve general customer inquiries via remote diagnosis
Gather and prepare data and information for more complex issues
Regularly participate in training, professional development, and certification opportunities
Requirements
Vocational training or a degree in business administration, public administration, or taxation — or equivalent practical experience
Excellent communication skills and a willingness to contribute as a team player
Customer-oriented and friendly demeanour
Strong service mindset
Attention to detail, commitment, and eagerness to learn
Benefits
Flexible working hours
Remote work
Performance bonuses
State-of-the-art equipment
Employee discounts with over 700 well-known vendors
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