Customer Support Representative in Dübendorf providing support for insurance brokers and clients. Responsible for processing applications and managing customer relations in the insurance sector.
Responsibilities
You prepare quotes and process insurance applications in non-life lines, with a focus on corporate/business clients.
You provide professional support to our insurance brokers and broker advisors.
You have direct contact with brokers and clients via telephone.
You support the customer support team with subject-matter expertise across all non-life lines.
You handle policy administration, renewals, and the processing of policy restructurings/adjustments.
You take on tasks in premium accounting and correspondence.
You assist in drafting cooperation agreements and perform administrative and marketing tasks.
You actively participate in projects.
Requirements
Working independently and taking responsibility are among your core strengths.
You have completed training in the insurance sector and the VBV including the Life module; a federal professional certificate (Eidg. Fachausweis) is an advantage.
Your German is impeccable, both written and spoken.
French and English are an advantage.
You work independently, are flexible, and are both sales- and customer-oriented.
Professional demeanour, strong teamwork skills, and the ability to work in a structured way even in challenging situations.
Benefits
A pleasant working environment in a cooperative company that has been repeatedly voted one of the best employers.
Numerous social benefits, including flexibility in work organisation and attractive employee discounts.
One day of remote work (home office) per week.
Support for your professional development and continuing education.
A work environment where your well-being comes first.
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