Customer Care Specialist supporting Spanish market at bsport, providing exceptional support through Intercom and email. Collaborating with teams to enhance customer experience and resolving inquiries professionally.
TG
Hybrid German-Speaking Customer Service Representative
Posted 4 months ago
About the role
- German Speaking Customer Service Representative handling customer inquiries in Yerevan. Providing comprehensive customer support via phone and written communication.
Responsibilities
- Handling customer inquiries by phone and in writing
- Providing comprehensive advice and resolving customer concerns
- Capturing and maintaining customer master and transactional data using client-specific systems
Requirements
- Very good German language skills, spoken and written (B2, C1)
- Strong customer and service orientation
- Excellent verbal and written communication skills
- Very good PC skills
- Creativity and team spirit
- Willingness to work in shifts and on weekends
Benefits
- Attractive salary
- Health insurance
- Positive working atmosphere in a motivated team
- On-site and work-from-home options
- Personal and professional development
- Excellent advancement opportunities in an international company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Sales Support Representative at Ferguson assisting customers with product solutions and delivering top - notch service. Collaborating with sales and internal teams to ensure customer satisfaction and efficiency in processes.
Customer Service Advisor handling inquiries for General Insurance. Supporting customers through phone and email in a part - time hybrid role.
Customer Service Analyst providing support to customers in order processing and digital access. Collaborating with teams to ensure timely resolutions and a seamless customer experience.
Customer Support Executive responsible for helping customers with fraud prevention and money laundering solutions. Engaging with clients and assisting with inquiries in a dynamic startup environment.
Customer Care Representative for Global Furniture Group addressing customer inquiries via email and phone. Support operations for dealers and territory managers in a fast paced environment.
Customer Service Representative at Hamilton Health Center serving as the primary contact for patient access. Scheduling appointments, verifying information, and maintaining high accuracy in patient data management.
Process Analyst optimizing end - to - end customer care processes at Tenpo, Chile's first Neobank. Analyzing and redesigning workflows to enhance efficiency and customer experience.
Providing efficient Level 2 remote support to maintain IT services for clients at Corsica. Resolving complex issues with strong technical knowledge and communication skills.
Customer Support Specialist providing support for Estonian customers through live chat and email. Collaborating with teams to enhance customer experience with detailed problem - solving.