Hybrid Onboarding Specialist

at New York University Tisch School of the Arts

• Job title: Onboarding Specialist
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $70,200 - $85,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Onboarding Specialist providing customer service and ensuring the accuracy of pre-employment processes during onboarding. Interacting with new hires, recruiters, and HR personnel to enhance new hire experience.

Responsibilities

• Deliver a superior new hire experience by providing a high level of customer service and maintaining quality throughout the pre-employment onboarding process.
• Ensure the completion and accuracy of all pre-employment processes and forms according to the policy and guidelines, while maintaining data integrity.
• As an active member of the University Human Resources community, interact with new hires, Recruiters, Human Resource Officers/HR Business Partners, School/Unit points of contact and other areas of Human Resources as needed.
• Responsible for hire related transactions from start to completion as well as managing relationships with new hires.
• Partner with supervisors in the development of onboarding related metrics, analytics, dashboards, and assist with Onboarding Center- and recognition-related projects.
• Participate in process improvement initiatives.

Requirements

• Bachelor's Degree or equivalent
• 2+ years relevant experience as a human resources coordinator, on-boarding specialist, or equivalent combination of education and work experience
• Experience presenting in front of small and larger groups
• Ability to work in a team environment
• Ability to administer business processes and requests consistently with general supervision
• Ability to assess problems and promptly resolve or identify appropriate team to resolve
• Strong oral and written communication skills
• Strong interpersonal skills with the ability to work with and collaborate across the University and University Human Resources at all levels within and outside the organization
• Strong time management, attention to detail and ability to manage individual assignments
• Ability to handle sensitive situations and maintain a high degree of confidentiality
• Proficient in Excel and PowerPoint.
• Knowledge of the Workday HRIS system and reporting environment (preferred)
• Understanding of UHR and NYU policies and procedures (preferred)
• Working knowledge of service request management tools (preferred)
• Working knowledge and use of office productivity tools (e.g., MS Office applications) and web-based applications (preferred)