Relationship Manager handling relationships with MFIs and banks for Water.org. Fostering partnerships to unlock affordable financing for water and sanitation initiatives.
About the role
- Senior Account Manager responsible for growing accounts and supporting Brand clients while driving revenue. Join Tillo, a leader in gift card infrastructure and rewards.
Responsibilities
- Support our Brand customers (some of the largest global retailers), ensuring they always receive the highest level of customer service.
- Seek out opportunities to grow revenue within existing accounts.
- Upsell relevant additional services.
- Work as a link between our technical teams and customers.
- Provide feedback from customers, ensuring it is picked up internally by the right people.
Requirements
- B2B Account Management experience, with a proven track record of account growth.
- Experience in a SaaS environment.
- The ability to build strong working relationships both internally and externally.
- Excellent communication skills and ability to confidently present both virtually and face to face.
- An analytical mindset with confident Excel/data analysis skills.
- It's not essential, but we'd love to hear about it if you have experience within the Gift Cards industry.
Benefits
- Enhanced annual leave of 26 days per annum
- Private Medical care through Vitality
- Employee Incentive Scheme
- Access to Tillo’s Storefront with discounts & gift card vouchers
- Hybrid Working
- Top spec equipment including laptop, mouse, keyboard, monitor
- Anniversary gifts
- Monthly breakfasts, drinks, snacks and events
- Team Learning & Development budget
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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