Senior Strategy Manager responsible for employee analytics and culture insights at TELUS. Driving strategic decisions through advanced data analysis in the HR domain.
Responsibilities
Help business leaders make strategic decisions
Join our team People Analytics (PA) is a small team with big scope
Owns the end-to-end design, delivery, and continuous improvement of the Employee Listening surveys and insight products, defining user needs, testing usability, tracking adoption and effectiveness, and iterating dashboards and reports to maximize clarity and actionability for leaders and partners
Applies behavioural science methodologies to the design, testing, and evaluation of survey data
Develops hypotheses about behavioral drivers of culture outcomes, leads pilots, and refines approaches based on evidence
Leads the application of advanced analytics and qualitative techniques to synthesize behavioral, survey data, sentiment, and operational employee data into actionable insights
Develops rationale for benchmarks for chosen indicators and works with risk subject matter experts to identify risk thresholds related to appropriate Employee Listening KPIs
Operates as a senior individual contributor with enterprise-wide accountability for the quality, integrity, and impact of Employee Listening insights, influencing outcomes across business lines and leadership levels, including the design of role and persona-based dashboards for senior leaders and managers
Builds enterprise capability to act on employee listening insights by designing and delivering enablement for leaders, HR partners, and stakeholders
Develops guidance, tools, and learning materials that translate insights into clear actions
Uses advanced statistical analysis to obtain strategic insights
Ensures effective and efficient operations in accordance with organizational values and Code of Conduct, while ensuring adequacy and adherence to operational, compliance, and risk controls
Requirements
5 - 8 years of relevant experience in HR or related fields
Expertise in Employee Listening / Voice of the Employee (e.g., employee surveys) and psychometrics is mandatory
Behavioural Science and Research methodologies (qualitative and quantitative)
Ability to work with diverse data sources: employee surveys, behaviour data, HR data; familiarity with analytics and reporting tools
Computational thinking and programming, data wrangling & preprocessing
Proficiency in R, Python or statistical software packages (e.g. SAS, SPSS)
High business and analytical acumen with excellent communication skills and demonstrated ability to influence and partner with stakeholders
Ability to draw conclusions using data in order to answer business questions through insights and story telling to clearly communicate findings to non-technical stakeholders
Strong understanding of the HR function, systems, and data or a demonstrated ability to quickly acquire functional expertise
Proven ability to work collaboratively across business units, geographies, and disciplines
Ability to manage multiple projects with competing deadlines
Learning orientation and desire to stay ahead of the latest developments in the field of HR reporting, analytics and related technology
Demonstrated understanding of ethical data practices and responsible use of employee data in decision-making
Preference will be given to candidates with some combination of the following: Experience in designing and implementing A/B Testing, measuring and improving processes to enhance Employee experience, Ability to query data using SQL/BigQuery, Experience using AI to support verbatim and sentiment analyses
Benefits
Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
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