Account Manager building and maintaining relationships with small business clients in Canada. Delivering exceptional customer experiences and fostering business growth through strong networking and resource collaboration.
Responsibilities
Build, maintain and expand existing customer relationships within the community while networking with local business leaders to establish strong centers of influence that will contribute to business development opportunities.
Build relationships with small business customers by understanding their needs and finding opportunities that enable them to provide customized information and advice the best suited for the customer.
Liaise with Internal Branch Banking network, Commercial Banking Centers, and Wealth partners to enable them in providing holistic advice and resources to support our customers.
Keep current on emerging trends and grow knowledge of the business, and related tools and techniques; participate in knowledge transfer within the team and business unit.
Participate fully as a member of the team, support a positive work environment that promotes quality, innovation and teamwork and ensure timely communication of issues
Requirements
University degree and/ or relevant entry level work experience
Accounting/ Finance coursework is an asset but can also be gained through experience
Ability to cultivate long-term client relationships and acquire new clients
Excellent business development and prospecting skills to build valuable centers of influence within the local business community and retail branches
A dynamic professional with a positive attitude and strong communications, time management, and organizational skills
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