Customer Account Executive responsible for expanding and renewing customer accounts at Tailscale. Focused on finding new use cases and ensuring successful product adoption.
Responsibilities
Become an expert in how Tailscale helps our customers
Build a credible pipeline every quarter by engaging with clients on upsells and renewals
Own an upsell and renewal number across your accounts
Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
Generate short-term results while maintaining annual pipeline coverage
Provide accurate weekly forecasting & revenue delivery
Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product
Requirements
2+ years of closing experience in an AE or an AM role
A strong desire to join a high-growth software startup
Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
Experience presenting to senior managers and executives
The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
Experience using Gong, or similar, to collaborate internally and manage pipeline
Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
Proactive from lead to close - the hiring manager for this role is Spencer Cranson.
Benefits
An inclusive, flexible environment where you can be your authentic self.
A competitive total compensation package.
Comprehensive group benefits with no waiting period.
Remote first company—most of our teams work fully remotely.
Connect with other Tailscalars IRL.
Support for your personal and professional development.
Paid time off and a healthy work-life integration.
A build-your-own home office setup.
Generous parental leave program from your first day.
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