Operations Manager overseeing multiple restaurant branches in Al Khobar, Saudi Arabia. Focused on ensuring service quality, operational efficiency, and compliance with standards.
Responsibilities
Oversee daily operations across all restaurant branches.
Ensure consistent service quality and customer satisfaction.
Manage and supervise branch managers and staff.
Monitor sales performance and implement improvement strategies.
Control costs, budgets, and operational efficiency.
Ensure compliance with hygiene, safety, and company standards.
Handle customer feedback and resolve issues effectively.
Coordinate with kitchen and service teams to maintain smooth operations.
Requirements
Proven experience as an Operations Manager or Restaurant Manager (MUST).
Experience managing multiple branches is highly preferred.
Strong leadership and team management skills.
Excellent problem-solving and decision-making abilities.
Good understanding of restaurant KPIs, sales, and cost control.
Ability to work under pressure in a fast-paced environment.
Strong communication skills (Arabic & English preferred).
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