Associate Customer Care Representative managing customer inquiries and purchase orders. Opportunity for growth in a dynamic team within the chemical industry.
About the role
- Associate Product Support Specialist delivering clinical support for Stryker’s Upper Extremities products. Focused on optimizing surgical outcomes and enhancing customer service with healthcare professionals.
Responsibilities
- Develop the skills and certifications necessary to perform in this technical and clinical role.
- Gain hands-on training and experience on the use of Stryker’s products, specific to Upper Extremities portfolio.
- Provides clinical product support to all end users and on-site guidance and assistance during surgical procedures.
- Resolves technical product and service issues as needed.
- Provides training, ongoing in-services, and customer education to assigned account(s).
- Grow Stryker's Trauma & Extremities business by promoting clinical products to Orthopaedic Surgeons and optimizing customer service.
- Achieve sales results in line with the annual sales target and KPI metrics.
Requirements
- Excellent communication skills
- Aptitude for learning
- Analytical and planning skills
- Flexible approach to work to adapt to changes
- Strong teamwork and networking skills
- Computer skills, MS Office
- Tech savvy and minded
- Experience of working in theatre would be beneficial
- Willingness to travel and occasional weekend work
- Positive attitude, a 'can do' solution orientated approach to succeed
- Goal Orientated
- High Ethics & Integrity
- An interest in anatomy and physiology
- Valid UK drivers license.
Benefits
- Ability to discover your strengths, follow your passion and own your own career
- In-house product training program
- A comprehensive total rewards package
- Quality products that improve the lives of customers and patients
- A winning team driven to achieve our mission and deliver remarkable results
- Coworkers committed to achieving more and winning the right way
- Bonuses
- Commissions
- Healthcare
- Family and parenting leaves
- Wellness programs
- Onsite gym's and restaurants
- Discount purchase programs
- Service and performance awards
- Various social and recreational activities
- Mobile phone
- iPad
- Laptop
- Company car or car allowance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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