Support & Distribution Specialist ensuring client satisfaction and efficient distribution processes at LANDR, a fast - growing audio company. Engage with users to resolve issues and maintain standards.
About the role
- Customer Service Advisor managing technical queries for Polestar customers through various channels. Responsible for service quality and meeting customer satisfaction objectives.
Responsibilities
- Gestione delle richieste e delle problematiche tecniche dei clienti attraverso i canali Polestar
- Garantire un’elevata qualità del servizio e il rispetto degli standard operativi
- Gestione da remoto di problematiche tecniche e software
Requirements
- Laurea (nice to have)
- Patente di guida valida
- Italiano fluente (scritto e parlato); inglese B2
- Forte orientamento al cliente e ai risultati
- Capacità di lavorare per obiettivi
- Attitudine al problem solving tecnico
- Ottime capacità comunicative e di coordinamento
Benefits
- Attività di front-line customer support tramite i canali Polestar
- Supporto tecnico in caso di assistenza stradale per clienti e service network
- Opportunità di miglioramento continuo dei processi
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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