Customer Support Specialist at Sweep aiding clients in climate journey using SaaS solutions. Collaborating with teams to enhance customer satisfaction and technical issue resolution.
About the role
- Customer Consultant at Skipton Building Society engaging with customers in Clitheroe & Barnoldswick Branches. Providing personalized solutions and exceptional service to meet customers' needs.
Responsibilities
- Warmly welcome customers, both in-branch and over the phone
- Engage with customers to uncover and understand their needs
- Offer personalized solutions that meet customer needs
- Proactively reach out to customers over the phone
- Ensure customer records are up-to-date and accurate
- Identify and support vulnerable customers
- Understand and adhere to policies, standards, and controls
Requirements
- Previous experience of interacting with customers
- Experience in person or over the phone is acceptable
- Experience can be from retail, food & beverage, guest services, or health/care sector
- Passion for delivering exceptional service and going above and beyond
- Ability to work well alongside others with a ‘one-team’ mindset
- Ability to react fast when the day gets busy
- Excellent time management skills
- Desire and ability to grow, adapt and change
Benefits
- Annual discretionary bonus scheme
- 25 days standard annual leave + bank holidays rising to 30 days after 5 years
- Holiday trading scheme allowing the ability to buy and sell additional annual leave
- Generous employer matched pension contributions – up to 10% per annum
- Access to benefits portal with Employee Assistance Programme
- Online employee discount platform for retailers, entertainment, eating out and travel
- Three paid volunteering days per year
- Colleague mortgage and savings accounts
- Host of colleague discount schemes
- Commitment to training and development
- Private medical insurance for all colleagues
- Salary Sacrifice Scheme for hybrid/electric car
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Customer Service Representative assisting customers inside and outside U - Haul centers with products and services. Responsible for equipment inspection, rentals, and customer education.
Customer Service Representative assisting with U - Haul products and services in a supportive team environment. Handling rentals, inspections, and customer education on - site at the U - Haul center in Ahwatukee.
Customer Service Representative assisting U - Haul customers inside and outside with products, rentals, and services. Responsibilities include cleaning, inspecting, and managing equipment using technology.
Customer Service Representative providing assistance with U - Haul products and services at center. Engaging with customers, managing rentals, and maintaining equipment.
Customer Service Representative assisting customers in U - Haul centers and managing rentals. Utilizing technology to ensure a seamless experience for those seeking U - Haul services.
U - Haul Customer Service Representative assisting with equipment inspections and customer inquiries. Engaging with customers and using technology to manage rentals and returns in Elyria, Ohio.
Customer Service Representative assisting U - Haul customers with service and equipment. Working as part of a supportive team in a U - Haul center in Woodlawn, Maryland.
Intern supporting Inside Sales at Prysmian in Sorocaba, performing client registration and sales proposals analysis. Collaborating with internal teams and assisting in administrative routines.
Commercial AI Specialist enhancing customer support through technical problem - solving and automation for Billdu, a global product company.