Customer Service Representative supporting after sales processes and managing customer inquiries in a hybrid working environment. Leading the team in the absence of the team leader.
About the role
- Intern supporting Inside Sales at Prysmian in Sorocaba, performing client registration and sales proposals analysis. Collaborating with internal teams and assisting in administrative routines.
Responsibilities
- Perform client registration activities and technical-economic analyses of sales proposals;
- Respond to customer needs by recommending appropriate products;
- Register and update customer records in internal systems;
- Support the preparation of quotes and commercial proposals;
- Monitor the progress of quotations;
- Organize documents, spreadsheets, and commercial records;
- Assist with the department's administrative and operational routines;
- Assist in analyzing market opportunities and trends;
- Interact with internal departments such as Finance, Engineering, Logistics, and Supply Chain;
- Maintain updated institutional documents and customer onboarding/qualification processes;
- Assist in preparing and updating commercial reports.
Requirements
- Currently enrolled in Business Administration or related fields;
- Good communication skills;
- Proactive;
- Committed;
- Good knowledge of the Microsoft Office suite;
- Knowledge of additional languages such as Spanish and English is desirable;
- SAP knowledge is desirable.
Benefits
- N/A
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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