Account Executive managing inactive clients to reduce churn and enhance customer relations in a fintech context. Responsibilities include client management, performance analysis, and communication with various teams.
Responsibilities
Manage the customer base within your portfolio after the negotiation with the client has concluded.
Identify opportunities and solution needs for the client's business, generating value.
Analyze the performance indicators of your portfolio daily.
Proactively contact clients to map performance and ensure the completion of negotiations.
Create an organized, strategic routine to anticipate potential new churns.
Communicate with the Product, Risk, and Customer Service teams to resolve issues, sell, and implement new solutions.
Requirements
Results- and target-oriented.
Analytical skills.
Excellent communication and interpersonal skills.
Proactivity and resilience to solve problems and propose improvements.
Organizational skills to manage your activities and client pipeline.
Benefits
🩺 Health and Dental Insurance
🏥 Digital Hospital: We have a multidisciplinary medical team, therapists, and a health team available 24/7 in a fast and convenient way
🥗 Meal and/or Food Voucher
💪 Wellhub
👶 Childcare Allowance - for children up to 5 years and 11 months
💚 Life Insurance
🚗 Transportation Voucher
🌴 SESC benefits program
💰 Fixed Salary
💲 Variable Compensation (in some positions)
✏️ Education Benefit - Internal platform with access to books, podcasts, trainings, and video lessons for self-development (Studa and StoneCo Library)
Regional Sales Representative at KASPAR managing strong customer relationships and developing new business opportunities. Focused on B2B sales in recycling and waste management sectors.
Account Executive handling clients and project management for Demner - Group's creative campaigns across various media. Collaborating with teams and managing budgets.
Account Executive managing B2B sales lifecycle and maintaining customer relationships at hexafarms. Focused on building a pipeline of greenhouse operators in a startup environment.
Account Executive managing B2B sales at Berlin - based AgTech startup. Owning customer sales cycles while maximizing account growth and fostering long - term relationships.
Account Executive managing client relationships and promoting CAMWorks solutions. Driving software adoption and client satisfaction in a hybrid work environment.
Account Executive driving B2B sales growth at Meltwater, showcasing solutions and nurturing client relationships across mid - market segment. Working collaboratively to achieve sales targets in a hybrid role.
Enterprise Account Executive managing complex deals with Fortune 500 companies. Leading the full sales cycle and building relationships with C - level executives in retail and consumer goods.
Sales Executive for Shred - it selling document destruction services in Ottawa area. Managing sales cycle, developing strategies, and exceeding customer expectations in assigned territory.
Account Associate managing customer retention and acquisition efforts for Waste Management's business clients. Collaborating in a hybrid work environment based in Franklin, TN.