Customer Service Technician providing exceptional client support in aviation services in Quebec. Involves administrative support, order management, and teamwork in a hybrid environment.
About the role
- (Junior) Sales Manager engaging communities for personalized sticker albums with a focus on strong relationships and team collaboration. Join STICKERSTARS in enhancing social interactions.
Responsibilities
- You inspire our future STICKERSTARS communities to create their own collectible sticker album
- You primarily manage inbound customers – from first contact to scheduling appointments with our field sales team
- You screen new inquiries — we receive around 700 inquiries per month, which we review as a team and qualify for the sales process
- You schedule many meetings and conduct them
- You are the first point of contact for all questions regarding project execution
- You contribute ideas to continuously improve the sales process
Requirements
- Initial practical experience in sales, customer service or account management — education, university degree or career changers are all welcome
- You are a strong communicator and enjoy interacting with colleagues and customers
- Very good German language skills, both spoken and written
- Ideally, you already have some experience in grocery retail (LEH)
- You have a pronounced customer and service orientation and a hands-on mentality
- You actively contribute to the company and enjoy taking responsibility
- You have a quick grasp of new information and work in a structured and careful manner
Benefits
- Hybrid setup & flexible working hours — because work is something you do, not a place you go
- Strong onboarding and a great team
- Family-friendly: we provide a working environment that accommodates family commitments and enables employees to succeed sustainably both professionally and personally
- Exclusive employee benefits: job ticket, Urban Sports membership, bike leasing, contribution to company pension scheme, professional development opportunities, and more
- Regular team events and company off-sites
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