Sales Engineer driving revenue and high - impact outcomes for customers by leading the technical side of complex sales cycles at Faros AI's engineering intelligence platform
About the role
- Sales Engineer focusing on pre-sales work related to Spotify's Backstage platform for developer portals. Collaborating with clients to streamline their developer workflows and infrastructure.
Responsibilities
- Understand the technical aspects of Backstage, including its architecture, APIs, plugins, and integrations.
- Assist clients in integrating Backstage into their development environments.
- Provide technical guidance and troubleshooting support for implementation issues.
- Help clients customize and extend Backstage with plugins and services tailored to their unique needs.
- Engage in product demonstrations, technical discussions, and proof-of-concept developments.
- Understand customer requirements and articulate how Backstage can solve their problems.
- Collaborate with product management and engineering to address client-specific needs and improvements.
- Act as the technical point of contact for clients looking to adopt Backstage.
- Provide input on product architecture to ensure that Backstage can integrate smoothly with client environments.
- Work closely with engineering, product management, and support teams to ensure customer feedback is incorporated into product development.
Requirements
- Strong background in software engineering or DevOps, with knowledge of Kubernetes, CI/CD, and other DevOps tools.
- Proficiency in web development with React, TypeScript and Node
- Experience in building or integrating developer tools, platforms, or portals.
- Familiarity with cloud platforms (AWS, GCP, Azure) and enterprise-level integrations.
- Problem-solving and troubleshooting abilities, with an emphasis on customer satisfaction.
- Prior experience as a Sales Engineer, Solutions Architect, or a related role in a tech company.
- Hands-on experience with Backstage or similar developer portals.
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Sales Engineer leading technical strategy for high - impact sales cycles at Faros AI. Collaborating with prospects and customers in the engineering intelligence market.
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