Start - up Services Manager overseeing maintenance teams and managing customer contact at Dematic Corporation. Traveling 40 - 70% and leading team capabilities across multiple locations in the US.
About the role
- Commercial Manager leading sales excellence initiatives at Scope Eyecare & Healthcare. Overseeing commercial planning and execution for sales teams in the UK & Ireland.
Responsibilities
- Lead sales excellence initiatives and support commercial planning for sales teams, brands, and product launches
- Execute sales excellence initiatives by applying the Selling Model, customer segmentation, sales funnel strategy, and performance tracking
- Act as a key partner to Sales, L&D, and Marketing to deliver sales insights, strategy, tools and measurement
- Share clear data and customer insights from the UK & Ireland with the Commercial Lead and global teams
- Support implementation of Selling model
- Work with Sales leadership to apply customer segmentation and funnel models
- Track adoption of the selling model and sales tools, reporting the impact on funnel conversion and performance
- Track KPI’s across launches sales funnel and field performance
- Develop sales tools, dashboards and enablement programmes to support delivery of strategic initiatives
- Share feedback with the Commercial Lead on what is working well and what needs adjusting for the UK & Ireland market
- Support product launches in the UK & Ireland, through customer segmentation and content development
- Run post-launch reviews and provide clear, data-driven feedback to Sales, Marketing, Medical, and L&D
- Analyse account and funnel data to spot growth opportunities or risks and share insights with the Commercial Lead and global teams
- Partner with L&D to assess sales capabilities and address training needs
- Gather field feedback to improve sales tools and training content
- Represent UK & Ireland needs in global innovation discussions
- Contribute UK & Ireland data and insights to core team to confirm market viability
- Accountable for commercial deliverables for Go-To-Market process including segmentation, sales insights, sell-in story and objection handling
- Track launch outcomes and deliver continuous feedback loop to improve tools, training and customer messaging
- Support pricing, segmentation and Go-To-Market projects led by the Commercial lead
Requirements
- University degree (or equivalent) in Business, Marketing, or a related field
- 5+ years in sales, commercial or marketing roles, ideally in medical devices, pharma, OTC, or consumer health
- Experience working with UK Optical, Ophthalmology, or Pharmacy channels strongly preferred
- Familiarity with both B2B and B2C sales models
- Hands-on experience supporting new product launches from preparation through to post-launch review
- Experience working with and developing performance dashboards
- Ability to influence without authority, gain stakeholder alignment, and deliver plans that deliver on overall company and commercial objectives
- Strong analytical background, and ability to translate data into insights and actions
- Strong understanding of customer segmentation, sales funnels, and go-to-market planning
- Proven ability to translate strategy into practical sales tools and field actions
- Experience working closely with Sales, L&D, Marketing, and Medical to deliver launches and sales initiatives
- Able to analyse sales and funnel data to identify trends, gaps, and opportunities
- Excellent organisational and project management skills can manage multiple priorities and deadlines
- Strong written and verbal communication skills able to work effectively with both field teams and senior managers
- Comfortable providing constructive feedback to improve sales tools, content, and training
- Experience in training support or sales enablement is a plus
- Able to work independently but highly collaborative keeps others informed and engaged
- Results-driven with a practical, hands-on approach to problem-solving
- Willing to travel within the UK and Ireland for meetings, training, or launches.
- Some additional international travel may be required ad hoc for product launches, company meetings
- Flexible and adaptable responds positively to changing priorities or market needs
- Self-Motivation - able to work independently and proactively on own initiative
- Teamwork: Team player and excels at building relationships with customers and colleagues.
Benefits
- Performance related bonus
- 24 days annual leave (pro rata)
- Healthcare allowance beginning post probation and increasing at 2, 5 & 8 years service
- Pension contributions through Zurich beginning post probation and increasing at 2, 5 and 8 years service
- Company sick pay scheme
- Further Education policy
- Professional Membership
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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